PagerDuty CEO Quotes MLK Jr. In Worst Layoff Email Ever

Jody Serrano writes via Gizmodo: In a 1,669-word email to employees, [PagerDuty CEO Jennifer Tejada] echoed the script many tech CEOs have recited in recent months, stating that today’s “volatile economy requires additional transformation” by the company. As a result, PagerDuty would be “refining” its operating model by cutting about 7% of its staff globally. That wasn’t the only “refinement” the company would undertake, though. According to Tejada, PagerDuty will reduce its discretionary spend, negotiate “more favorable commercial agreements with key vendors,” and “rationalize [its] real estate footprint.” Up to this point, Tejada’s email, while overly complex, weird, and tone deaf, still was not that bad. She goes on to acknowledge employees and their contributions to PagerDuty and announces a decent severance pay of 11 weeks, with extended healthcare coverage and job support.
Nonetheless, it all starts to go downhill when she decides to use the same email where she announces layoffs to celebrate recent employee promotions, reveal good financial results for the fourth quarter of last year, and state that the company expects to end the year strong. As if she couldn’t do so in another email where people weren’t told they were possibly losing their jobs. “We expect to finish the year strong — in fact, we have reaffirmed our guidance for FY23 today — and those results, combined with the refinements outlined above, put PagerDuty in a position of strength to successfully execute on our platform strategy regardless of what the market and the macroenvironment bring,” Tejada said.

While it’s clearly a CEO’s job to cheer on their company, Tejada makes things sound so good that it’s perplexing to think the company has to lay off any people to begin with. Alas, the PagerDuty CEO was not done sticking her foot in her mouth and ended her note with a reference a quote from King’s sermons published in The Measure of a Man in 1959. She used brackets to change the quote slightly to accommodate her message. “I am reminded in moments like this, of something Martin Luther King said, that ‘the ultimate measure of a [leader] is not where [they] stand in the moments of comfort and convenience, but where [they] stand in times of challenge and controversy,'” Tejada said. “It doesn’t seem to have been written with ill intent, but rather with the goal to save time (by announcing layoffs, promotions, and predictions for a solid year) and save face (by refusing to say the word layoffs),” adds Serrano. “In these difficult situations, though, it’s just better to be upfront.”

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Member of Congress Reads AI-Generated Speech On House Floor

U.S. Rep. Jake Auchincloss read a speech on the floor of the U.S. House that was generated by AI chatbot ChatGPT. “Auchincloss said he prompted the system in part to ‘write 100 words to deliver on the floor of the House of Representatives’ about the legislation,” reports the Associated Press. “Auchincloss said he had to refine the prompt several times to produce the text he ultimately read. His staff said they believe it’s the first time an AI-written speech was read in Congress.” From the report: The bill, which Auchincloss is refiling, would establish a joint U.S.-Israel AI Center in the United States to serve as a hub for AI research and development in the public, private and education sectors. Auchincloss said part of the decision to read a ChatGPT-generated text was to help spur debate on AI and the challenges and opportunities created by it. He said he doesn’t want to see a repeat of the advent of social media, which started small and ballooned faster than Congress could react. “I’m the youngest parent in the Democratic caucus, AI is going to be part of my life and it could be a general purpose technology for my children,” said Auchincloss, 34.

The text generated from Auchincloss’s prompt includes sentences like: “We must collaborate with international partners like the Israeli government to ensure that the United States maintains a leadership role in AI research and development and responsibly explores the many possibilities evolving technologies provide.” “There were probably about a dozen of my colleagues on the floor. I bet none of them knew it was written by a computer,” he said. Lawmakers and others shouldn’t be reflexively hostile to the new technology, but also shouldn’t wait too long before drafting policies or new laws to help regulate it, Auchincloss said. In particular, he argued that the country needs a “public counterweight” to the big tech firms that would help guarantee that smaller developers and universities have access to the same cloud computing, cutting edge algorithms and raw data as larger companies.

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Q4 2022 Was a Disaster For Smartphone Sales, Sees the Largest-Ever Drop

The International Data Corporation has the latest numbers for worldwide smartphone sales in Q4 2022, and it’s a disaster. Shipments declined 18.3 percent year-over-year, making for the largest-ever decline in a single quarter and dragging the year down to an 11.3 percent decline. With overall shipments of 1.21 billion phones for the year, the IDC says this is the lowest annual shipment total since 2013. Ars Technica reports: In the top five for Q4 2022 — in order, they were Apple, Samsung, Xiaomi, Oppo, and Vivo — Apple was, of course, the least affected, but not by much. Apple saw a year-over-year drop of 14.9 percent for Q4 2022, Samsung was down 15.6 percent, and the big loser, Xiaomi, dropped 26.5 percent. For the year, Samsung still took the No. 1 spot with 21.6 percent market share, Apple was No. 2 with 18.8 percent, and Xiaomi took third place at 12.7 percent.

The IDC also notes consumers are keeping smartphones longer than ever now, with “refresh rates” or the time that passes before people buy a new phone ‘climb[ing] past 40 months in most major markets.’ The report closes saying: “2023 is set up to be a year of caution as vendors will rethink their portfolio of devices while channels will think twice before taking on excess inventory. However, on a positive note, consumers may find even more generous trade-in offers and promotions continuing well into 2023 as the market will think of new methods to drive upgrades and sell more devices, specifically high-end models.”

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US Says It ‘Hacked the Hackers’ To Bring Down Hive Ransomware Gang

The FBI revealed today that it had shut down the prolific ransomware gang called Hive, “a maneuver that allowed the bureau to thwart the group from collecting more than $130 million in ransomware demands from more than 300 victims,” reports Reuters. Slashdot readers wiredmikey and unimind shared the news. From the report: At a news conference, U.S. Attorney General Merrick Garland, FBI Director Christopher Wray, and Deputy U.S. Attorney General Lisa Monaco said government hackers broke into Hive’s network and put the gang under surveillance, surreptitiously stealing the digital keys the group used to unlock victim organizations’ data. They were then able to alert victims in advance so they could take steps to protect their systems before Hive demanded the payments. “Using lawful means, we hacked the hackers,” Monaco told reporters. “We turned the tables on Hive.”

News of the takedown first leaked on Thursday morning when Hive’s website was replaced with a flashing message that said: “The Federal Bureau of Investigation seized this site as part of coordinated law enforcement action taken against Hive Ransomware.” Hive’s servers were also seized by the German Federal Criminal Police and the Dutch National High Tech Crime Unit. The undercover infiltration, which started in July 2022, went undetected by the gang until now.

The Justice Department said that over the years, Hive has targeted more than 1,500 victims in 80 different countries, and has collected more than $100 million in ransomware payments. Although there were no arrests announced on Wednesday, Garland said the investigation was ongoing and one department official told reporters to “stay tuned.”

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Shutterstock Launches Generative AI Image Tool

Shutterstock, one of the internet’s biggest sources of stock photos and illustrations, is now offering its customers the option to generate their own AI images. Gizmodo reports: In October, the company announced a partnership with OpenAI, the creator of the wildly popular and controversial DALL-E AI tool. Now, the results of that deal are in beta testing and available to all paying Shutterstock users. The new platform is available in “every language the site offers,” and comes included with customers’ existing licensing packages, according to a press statement from the company. And, according to Gizmodo’s own test, every text prompt you feed Shutterstock’s machine results in four images, ostensibly tailored to your request. At the bottom of the page, the site also suggests “More AI-generated images from the Shutterstock library,” which offer unrelated glimpses into the void.

In an attempt to pre-empt concerns about copyright law and artistic ethics, Shutterstock has said it uses “datasets licensed from Shutterstock” to train its DALL-E and LG EXAONE-powered AI. The company also claims it will pay artists whose work is used in its AI-generation. Shutterstock plans to do so through a “Contributor Fund.” That fund “will directly compensate Shutterstock contributors if their IP was used in the development of AI-generative models, like the OpenAI model, through licensing of data from Shutterstock’s library,” the company explains in an FAQ section on its website. “Shutterstock will continue to compensate contributors for the future licensing of AI-generated content through the Shutterstock AI content generation tool,” it further says.

Further, Shutterstock includes a clever caveat in their use guidelines for AI images. “You must not use the generated image to infringe, misappropriate, or violate the intellectual property or other rights of any third party, to generate spam, false, misleading, deceptive, harmful, or violent imagery,” the company notes. And, though I am not a legal expert, it would seem this clause puts the onus on the customer to avoid ending up in trouble. If a generated image includes a recognizable bit of trademarked material, or spits out celebrity’s likeness — it’s on the user of Shutterstock’s tool to notice and avoid republishing the problem content.

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FBI Probes Snapchat’s Role In Fentanyl Poisoning Deaths

Federal agencies are questioning Snapchat’s role in the spread and sale of fentanyl-laced pills in the United States as part of a broader probe into the deadly counterfeit drugs crisis. The Los Angeles Times reports: FBI agents and Justice Department attorneys are zeroing in on fentanyl poisoning cases where the sales were arranged to young buyers via Snapchat […]. The agents have interviewed parents of children who died and are working to access their social media accounts to trace the suppliers of the lethal drugs, according to the people. In many cases, subpoenaed records from Snapchat have shown that the teenagers thought they were buying prescription painkillers, but the pill they swallowed was pure fentanyl — a synthetic opioid 100 times more potent than morphine.

On Wednesday, the involvement of technology companies in the ongoing fentanyl crisis will be discussed on Capitol Hill at a House Energy and Commerce Committee roundtable. One of the listed speakers, Laura Marquez-Garrett, an attorney with the Social Media Victims Law Center, said Snapchat will be the focus. “The death of American children by fentanyl poisoning is not a social media issue — it’s a Snapchat issue,” she said. […] While dealers use many social media platforms to advertise their drugs, experts, lawyers and families say Snapchat is the platform of choice for arranging sales. Dealers prefer to use Snapchat because of its encrypted technology and disappearing messages — features that have given the platform an edge over its rivals for fully legitimate reasons and helped it become one of the world’s most popular social media apps for teens.

Former White House drug czar Jim Carroll said drug traffickers are always going to flock to where the young people are. “From everything I have read, I do believe that Snapchat has been more widely used for facilitating drug sales,” than other platforms, said Carroll, who serves on Snap’s safety advisory council and now works for Michael Best Consulting. “I think that’s because of its popularity among the young.” In December, Snap reported 363 million daily active users in its quarterly earnings report. That same month, the National Crime Prevention Council wrote a letter to Atty. Gen. Merrick Garland, urging the Justice Department to investigate Snap and its business practices. “Snapchat has become a digital open-air drug market allowing drug dealers to market and to sell fake pills to unsuspecting tweens and teens,” the letter said. Garland didn’t respond, but federal investigators have started to ask questions, multiple people said. Santa Monica-based Snap, which makes Snapchat, said it has worked with law enforcement for years to clamp down on illegal activity on its platform and has boosted moderation efforts to detect illegal drug sales. Last year, Snap said it removed more than 400,000 user accounts that posted drug-related content.

“We are committed to doing our part to fight the national fentanyl poisoning crisis, which includes using cutting-edge technology to help us proactively find and shut down drug dealers’ accounts,” Rachel Racusen, a Snap spokeswoman, said in an emailed statement.

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Massachusetts Bills Would Set a Minimum Wage For Rideshare Drivers

New bills in the state House and Senate would not only pursue collective bargaining rights across companies, as with past measures, but would guarantee a minimum wage, paid sick leave and other benefits. Companies like Uber and Lyft would also have to cover some driver expenses and pour money into the government’s unemployment insurance system. Engadget reports: The new legislation wouldn’t decide whether drivers are employees or independent contractors. However, Senate bill co-sponsor Jason Lewis told the State House News Service his bill would establish requirements that apply regardless of a driver’s status. Previous bills would have tasked workers with negotiating for benefits that are now included, Lewis says.

In a statement, the Service Employees International Union (a bill proponent) says the bill “rewrites the rules” and gives condition drivers have sought for over a decade. The Massachusetts Coalition for Independent Work, an industry-run organization that opposes the legislation, previously claimed that measures granting employee status don’t reflect a “vast majority” of drivers that want to remain contractors. The coalition prefers bills that would bring the anti-employee ballot proposal to the legislature as well as create portable benefit accounts.

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Android 14 Set To Block Certain Outdated Apps From Being Installed

To help reduce the potential for malware, Android 14 will begin fully blocking the installation of apps that target outdated versions of Android. 9to5Google reports: For years now, the guidelines for the Google Play Store have ensured that Android developers keep their apps updated to use the latest features and safety measures of the Android platform. Just this month, the guidelines were updated, requiring newly listed Play Store apps to target Android 12 at a minimum. Up to this point, these minimum API level requirements have only applied to apps that are intended for the Google Play Store. Should a developer wish to create an app for an older version, they can do so and simply ask their users to sideload the APK file manually. Similarly, if an Android app hasn’t been updated since the guidelines changed, the Play Store will continue serving the app to those who have installed it once before.

According to a newly posted code change, Android 14 is set to make API requirements stricter, entirely blocking the installation of outdated apps. This change would block users from sideloading specific APK files and also block app stores from installing those same apps. Initially, Android 14 devices will only block apps that target especially old Android versions. Over time though, the plan is to increase the threshold to Android 6.0 (Marshmallow), with Google having a mechanism to “progressively ramp [it] up.” That said, it will likely still be up to each device maker to decide the threshold for outdated apps or whether to enable it at all. The report notes that it’ll still be possible to install an outdated version of an app “through a command shell, by using a new flag.”

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Microsoft Edge Will Soon Let You Split Two Tabs In a Single Window

Microsoft has started testing a new split-screen feature for Edge that lets you compare two tabs side by side. The Verge reports: The feature was first discovered by Leopeva64-2 on Reddit, and it’s available in an experimental flag in the beta, dev, and canary versions of Microsoft Edge. Once enabled, a new button appears alongside the address bar that lets you split an Edge window into two separate tabs side by side.

Once you’ve split existing tabs into a single window, it creates a single tab with the combined webpages. That means you can create multiple split tabs in Edge and navigate through them. You can also pin these side-by-side tabs, duplicate them, or add them to groups just like you would any regular tabs. That makes this feature super useful if you regularly compare documents or webpages.

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