Air Industry Trends Safer, But ‘Flukish’ Second Crash Led Boeing to Mishandled Media Storm, WSJ Argues

There’s actually “a global trend toward increased air safety,” notes a Wall Street Journal columnist.

And even in the case of the two fatal Boeing crashes five years ago, he stresses that they were “were two different crashes,” with the second happening only “after Boeing and the FAA issued emergency directives instructing pilots how to compensate for Boeing’s poorly designed flight control software.

“The story should have ended after the first crash except the second set of pilots behaved in unexpected, unpredictable ways, flying a flyable Ethiopian Airlines jet into the ground.”

Boeing is guilty of designing a fallible system and placing an undue burden on pilots. The evidence strongly suggests, however, that the Ethiopian crew was never required to master the simple remedy despite the global furor occasioned by the first crash. To boot, they committed an additional error by overspeeding the aircraft in defiance of aural, visual and stick-shaker warnings against doing so. It got almost no coverage, but on the same day the Ethiopian government issued its final findings on the accident in late 2022, the U.S. National Transportation Safety Board, in what it called an “unusual step,” issued its own “comment” rebuking the Ethiopian report for “inaccurate” statements, for ignoring the crew’s role, for ignoring how readily the accident should have been avoided.

So the Wall Street Journal columnist challenges whether profit incentives played any role in Boeing’s troubles:

In reality, the global industry was reorganized largely along competitive profit-and-loss lines after the 1970s, and yet this coincided with enormous increases in safety, notwithstanding the sausage factory elements occasionally on display (witness the little-reported parking of hundreds of Airbus planes over a faulty new engine).

The point here isn’t blame but to note that 100,000 repetitions likely wouldn’t reproduce the flukish second MAX crash and everything that followed from it. Rather than surfacing Boeing’s deeply hidden problems, it seems the second crash gave birth to them. The subsequent 20-month grounding and production shutdown, combined with Covid, cost Boeing thousands of skilled workers. The pressure of its duopoly competition with Airbus plus customers clamoring for their backordered planes made management unwisely desperate to restart production. January’s nonfatal door-plug blowout of an Alaska Airlines 737 appears to have been a one-off when Boeing workers failed to reinstall the plug properly after removing it to fix faulty fuselage rivets. Not a one-off, apparently, are faulty rivets as Boeing has strained to hire new staff and resume production of half-finished planes.

Boeing will sort out its troubles eventually by applying the oldest of manufacturing insights: Training, repetition, standardization and careful documentation are the way to error-free complex manufacturing.
As he sees it, “The second MAX crash caught Boeing up in a disorienting global media and political storm that it didn’t know how to handle and, indeed, has handled fairly badly.”

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Boeing Now Also Ordered to Fix Anti-Ice System on 737 Max, 787 Jets

America’s Federal Aviation administration “will require a fix for a new 737 MAX design problem discovered by Boeing that, although it’s a remote possibility, could theoretically disable the jet’s engine anti-ice system,” reports the Seattle Times:

A different flaw in the MAX’s engine anti-ice system design drew scrutiny in January and forced the company to drop a request for an exemption from key safety regulations. And now, it’s not just the MAX with an engine anti-ice system problem. Airlines have reported a separate issue with a similar system on Boeing’s 787 Dreamliner that has caused what the FAA calls “relatively minor” damage to the engine inlets on some two dozen of these widebody jets in service.

Though the FAA considers neither problem to be an immediate risk to flight safety, in February it issued separate notices of two proposed airworthiness directives to require the fix for the engine anti-ice system on the MAX and to lay out inspection and repair procedures for that system on the 787, pending a redesign that provides a permanent fix… When there is an immediate safety risk, the FAA issues a more urgent emergency directive that must be acted upon before further flight. Jets are grounded until it’s dealt with. That’s not the case with these two proposed airworthiness directives. Indicating that the risk is considered slight, both of the proposed directives will be open for public comments until April. Only after that will action be mandated…

On the MAX, the proposed FAA directive states that Boeing identified a potential single point of failure when it reviewed the internal design of the unit that provides a backup power supply to aircraft systems if the primary electrical system fails. Such a failure could potentially result in the loss of the anti-ice systems on both engines, with no indication or warning that would alert the pilots, the FAA directive states… In November 2022, Boeing sent a service bulletin alerting airlines and describing the required fix, which the FAA will now mandate…

Unlike this MAX issue, the fault discovered on the 787 Dreamliner has resulted in actual damage to engines on passenger aircraft. The FAA airworthiness directive on the 787 states that “damage was found during overhaul on multiple inlets around the Engine Anti-Ice duct within the inlet aft compartment.” Rather than a production issue, it was a matter of the seals being insufficiently durable. Even when the plane was flying in dry air and the anti-ice system was not switched on, the seal degradation led to hot air leaking into the inlet compartment, “exposing inlet components to high temperatures,” the FAA states. Boeing said this resulted in “thermal damage and discoloration to a limited area of the surrounding composite and metallic structure inside the inlet….” The FAA’s proposed airworthiness directive warns that heat damage to the inlet structure could lead to “reduced structural strength and departure of the inlet from the airplane.”

“Departure of the inlet” is a bland way of describing the front of the pod around the engine fan detaching, potentially striking the jet’s wing, tail or fuselage. Such disintegration could result in “subsequent loss of continued safe flight and landing or injury to occupants,” the airworthiness directive states…

“A separate question is how this flaw with the 787 anti-ice duct seals and the single point of failure in the backup power supply on the MAX slipped through the FAA’s original certification of these aircraft.”

Business Insider also reports that Boeing “is holding off on a planned expansion of production for its 737 Max planes after an Alaska Airlines flight lost a chunk of the plane while airborne in January.”

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Boeing Removes Head of Its 737 Max Program After January’s ‘Door Bolts’ Incident

On Wednesday Boeing “removed executive Ed Clark, the head of its 737 Max passenger jet program,” reports CNN, “after a dramatic — and terrifying — midair blowout in January underscored ongoing problems with the jet.”

A preliminary report by the National Transportation Safety Board found that the four bolts that should have held the door plug in place were missing when the plane left Boeing’s factory. The NTSB report did not assess blame for the missing bolts and the accident but in a statement to investors before the findings were released, Boeing CEO Dave Calhoun assumed responsibility for the incident. “We caused the problem, and we understand that,” he told investors during a call after reporting the latest quarterly loss at the company. “Whatever conclusions are reached, Boeing is accountable for what happened.”

Clark, who had been at Boeing for 18 years, had only been in charge of the Max program since March of 2021, assuming that title after the jets had been returned to service following the crashes. But he had previously held roles related to the 737 Max, including as chief engineer and chief 737 mechanic.

With the news of Clark’s departure, Boeing also announced a shuffling of a number of executives in its Boeing Commercial Airplanes unit. It created a new executive position, Senior Vice President for BCA Quality, and named Elizabeth Lund to that position.

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San Francisco Mob Lights Driverless Waymo Car on Fire

Last night in San Francisco’s Chinatown, “A person jumped on the hood of a Waymo driverless taxi and smashed its windshield…” reports the Verge, “generating applause before a crowd formed around the car and covered it in spray paint, breaking its windows, and ultimately set it on fire.”

The fire department arrived minutes later, according to a report in The Autopian, but by then flames had already fully engulfed the car…. Waymo representative Sandy Karp told The Verge via email that the fully autonomous car “was not transporting any riders” when it was attacked and fireworks were tossed inside the car, sparking the flames…

The fire takes place against the backdrop of simmering tension between San Francisco residents and automated vehicle operators… Just last week, a Waymo car struck a cyclist who had reportedly been following behind a truck turning across its path.

The “burnt-out husk of the electric Waymo Jaguar” appears in a video posted on YouTube, according to the article. “Another set of videos posted by software developer Michael Vendi gives a view into the scene as it played out and the fire grew.”

San Francisco’s 49ers play in the Super Bowl this afteroon, so last night’s celebrations for Chinese New Year could be followed by additional celebrations tonight. Police Chief Bill Scott is already urging residents to behave responsibly. “Please don’t light anything on fire.”

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NYC Wants To Create a First-of-Its Kind Department To Regulate App Based Delivery

With the increasing adoption of e-bikes and drones for efficient, eco-friendly delivery services, New York is proposing the Department of Sustainable Delivery to regulate these services, focusing on safety, data sharing, and operational permits to ease congested lanes. Fast Company reports: The first step of the new department will be a task force made up of tech, transportation, labor, and government representatives. There are currently some city regulations around delivery operations, but they’re fragmented; the Department of Consumer and Worker Protection, for example, has addressed delivery worker rights (and recently announced a new minimum pay rate for app-based food delivery workers), while the Department of Transportation focuses on commercial delivery, and has taken steps to address delivery cargo bikes. “We don’t have a place where every company that wants to dispatch in volume and move freight [and goods] around in the city on a micro level comes through and has to show that they’re going to meet certain requirements,” [New York City Deputy Mayor of Operations Meera Joshi] says.

Managers of truck delivery fleets often track their driver’s performance and behavior with tools like GPS; through the new department, micromobility app companies may be required to share their GPS delivery data with the city. That data might reveal more about how long delivery riders are working, or how heavy cargo bikes’ loads are, which could lead to new regulations. Joshi also points to e-bike fires and rising e-bike rider deaths as red flags that signal the need for more oversight and legislation, which could prevent future tragedies. More information about where and when these deliveries are happening could also help the city adapt its infrastructure to this growing market. “As more and more of the city is feeling the effects of the commercialization of bike lanes, we certainly do have to rethink how wide our bike lanes are, what they are there to accommodate, does there need to be some separation between motorized and nonmotorized [bikes]?” Joshi says. “But these things need to be informed.” The city is already making some such updates. Last summer, it upgraded a stretch of 10th Avenue to include a 10-foot-wide bike lane, to better allow regular cyclists and delivery e-bikes to coexist

Tech advancements often move faster than the government, resulting in a game of legislative catch up for cities. Joshi says New York City is thinking about micromobility in this way because “we’ve seen this movie before,” referring to tech disruption, “and we’d like a different ending.” While Joshi knows that companies may bristle at the increased oversight, she says being proactive about these issues and taking steps to address them will likely help the firms and their public perception long-term. And not addressing micromobility challenges now could also impede larger climate progress. “If we are not able to show that we have a comprehensive framework, show that we’re able to manage what we have today and prepare for the unknown, we could have people, saying ‘it was better when [delivery] was in trucks,'” Joshi says, “and that would actually be probably the worst thing for the environment.”

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Cruise Says Hostility Toward Regulators Led To Grounding of Its Autonomous Cars

Cruise, the driverless car subsidiary of General Motors, said in a report on Thursday that an adversarial approach taken (non-paywalled link) by its top executives toward regulators had led to a cascade of events that ended with a nationwide suspension of Cruise’s fleet. From a report: The roughly 100-page report was compiled by a law firm that Cruise hired to investigate whether its executives had misled California regulators about an October crash in San Francisco in which a Cruise vehicle dragged a woman 20 feet. The investigation found that while the executives had not intentionally misled state officials, they had failed to explain key details about the incident. In meetings with regulators, the executives let a video of the crash “speak for itself” rather than fully explain how one of its vehicles severely injured the pedestrian. The executives later fixated on protecting Cruise’s reputation rather than giving a full account of the accident to the public and media, according to the report, which was written by the Quinn Emanuel Urquhart & Sullivan law firm.

The company said that the Justice Department and the Securities and Exchange Commission were investigating the incident, as well as state agencies and the National Highway Traffic Safety Administration. The report is central to Cruise’s efforts to regain the public’s trust and eventually restart its business. Cruise has been largely shut down since October, when the California Department of Motor Vehicles suspended its license to operate because its vehicles were unsafe. It responded by pulling its driverless cars off the road across the country, laying off a quarter of its staff and replacing Kyle Vogt, its co-founder and chief executive, who resigned in November, with new leaders.

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