Refueling Hydrogen Cars in California is So Annoying, Drivers are Suing Toyota
He soon learned that hydrogen refueling stations are scarce and reliably unreliable. He learned that apps to identify broken stations hand out bad information. He learned that the state of California, which is funding the station buildout, is far behind schedule — 200 stations were supposed to be up and running by 2025, but only 54 exist. And since Kiskis bought his car, the price of hydrogen has more than doubled, currently the equivalent of $15 a gallon of gasoline.
With fueling so expensive and stations so undependable, Kiskis — who lives in Pacific Palisades and works at Google in Playa Vista — drives a gasoline Jeep for everything but short trips around the neighborhood. “I’ve got a great car that sits in the driveway,” he said. Bryan Caluwe can relate. The retired Santa Monican bought a Mirai in 2022. He likes his car too. “But it’s been a total inconvenience.” Hydrogen stations “are either down for mechanical reasons, or they’re out of fuel, or, in the case of Shell, they’ve rolled up the carpet and gone home.” And don’t get Irving Alden started. He runs a commercial print shop in North Hollywood. He leases a Mirai. He too loves the car. But the refueling system? “It’s a frickin’ joke.”
The three are part of a class action lawsuit filed in July against Toyota. They claim that Toyota salespeople misled them about the sorry state of California’s hydrogen refueling system. “They were told the stations were convenient and readily available,” said lawyer Nilofar Nouri of Beverly Hills Trial Attorneys. “That turned out to be far from reality.” The class action now amounts to two dozen plaintiffs and growing, Nouri said. “We have thousands of these individuals in California who are stuck with this vehicle.” Kiskis believes Toyota sales staff duped him — but says, “I’m just as irritated with the state of California” for poor oversight of the program it’s funding…
Hyundai also sells a fuel cell car in California called the Nexo, and although the the suit is aimed only at Toyota, the hydrogen station situation affects Hyundai too.
Toyota told The Times it’s “committed to customer satisfaction and will continue to evaluate how we can best support our customers. We will respond to the allegations in this lawsuit in the appropriate forum.”
The article does note that the California Energy Commission awarded an extra $9.4 million to hydrogen station operators this year to cover “operations and maintenance” — and that hydrogen cars have their advantages. “The full tank range is 350 to 400 miles. A fill-up usually takes no more than five or 10 minutes.
“But unlike electric vehicles, you can’t fill up at home. You have to travel to a dedicated fueling station….”
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