Google Employees Question Execs Over ‘Decline in Morale’ After Blowout Earnings

“Google’s business is growing at its fastest rate in two years,” reports CNBC, “and a blowout earnings report in April sparked the biggest rally in Alphabet shares since 2015, pushing the company’s market cap past $2 trillion.

“But at an all-hands meeting last week with CEO Sundar Pichai and CFO Ruth Porat, employees were more focused on why that performance isn’t translating into higher pay, and how long the company’s cost-cutting measures are going to be in place.”

“We’ve noticed a significant decline in morale, increased distrust and a disconnect between leadership and the workforce,” a comment posted on an internal forum ahead of the meeting read. “How does leadership plan to address these concerns and regain the trust, morale and cohesion that have been foundational to our company’s success?”

Google is using artificial intelligence to summarize employee comments and questions for the forum.
Alphabet’s top leadership has been on the defensive for the past few years, as vocal staffers have railed about post-pandemic return-to-office mandates, the company’s cloud contracts with the military, fewer perks and an extended stretch of layoffs — totaling more than 12,000 last year — along with other cost cuts that began when the economy turned in 2022. Employees have also complained about a lack of trust and demands that they work on tighter deadlines with fewer resources and diminished opportunities for internal advancement.

The internal strife continues despite Alphabet’s better-than-expected first-quarter earnings report, in which the company also announced its first dividend as well as a $70 billion buyback. “Despite the company’s stellar performance and record earnings, many Googlers have not received meaningful compensation increases” a top-rated employee question read. “When will employee compensation fairly reflect the company’s success and is there a conscious decision to keep wages lower due to a cooling employment market?”

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Apple Will Revamp Siri To Catch Up To Its Chatbot Competitors

An anonymous reader quotes a report from the New York Times: Apple’s top software executives decided early last year that Siri, the company’s virtual assistant, needed a brain transplant. The decision came after the executives Craig Federighi and John Giannandrea spent weeks testing OpenAI’s new chatbot, ChatGPT. The product’s use of generative artificial intelligence, which can write poetry, create computer code and answer complex questions, made Siri look antiquated, said two people familiar with the company’s work, who didn’t have permission to speak publicly. Introduced in 2011 as the original virtual assistant in every iPhone, Siri had been limited for years to individual requests and had never been able to follow a conversation. It often misunderstood questions. ChatGPT, on the other hand, knew that if someone asked for the weather in San Francisco and then said, “What about New York?” that user wanted another forecast.

The realization that new technology had leapfrogged Siri set in motion the tech giant’s most significant reorganization in more than a decade. Determined to catch up in the tech industry’s A.I. race, Apple has made generative A.I. a tent pole project — the company’s special, internal label that it uses to organize employees around once-in-a-decade initiatives. Apple is expected to show off its A.I. work at its annual developers conference on June 10 when it releases an improved Siri that is more conversational and versatile, according to three people familiar with the company’s work, who didn’t have permission to speak publicly. Siri’s underlying technology will include a new generative A.I. system that will allow it to chat rather than respond to questions one at a time. The update to Siri is at the forefront of a broader effort to embrace generative A.I. across Apple’s business. The company is also increasing the memory in this year’s iPhones to support its new Siri capabilities. And it has discussed licensing complementary A.I. models that power chatbots from several companies, including Google, Cohere and OpenAI. Further reading: Apple Might Bring AI Transcription To Voice Memos and Notes

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G5 Severe Geomagnetic Storm Watch Issued For First Time Since 2003

Longtime Slashdot reader davidwr shares a report from Space Weather Prediction Center (SWPC): On Thursday, May 9, 2024, the NOAA Space Weather Prediction Center issued a Severe (G4) Geomagnetic Storm Watch. At least five earth-directed coronal mass ejections (CMEs) were observed and expected to arrive as early as midday Friday, May 10, 2024, and persist through Sunday, May 12, 2024. Several strong flares have been observed over the past few days and were associated with a large and magnetically complex sunspot cluster (NOAA region 3664), which is 16 times the diameter of Earth. [The agency notes this is the first time it’s issued a G4 watch since January, 2005.] “Geomagnetic storms can impact infrastructure in near-Earth orbit and on Earth’s surface, potentially disrupting communications, the electric power grid, navigation, radio and satellite operations,” NOAA said. “[The Space Weather Prediction Center] has notified the operators of these systems so they can take protective action.” The agency said it will continue to monitor the ongoing storm and “provide additional warnings as necessary.”

A visual byproduct of the storm will be “spectacular displays of aurora,” also known as the Northern Lights, that could be seen for much of the northern half of the country “as far south as Alabama to northern California,” said the NOAA. “Northern Montana, Minnesota, Wisconsin and the majority of North Dakota appear to have the best chances to see it,” reports Axios, citing the SWPC’s aurora viewline. “Forecast models Friday showed the activity will likely be the strongest from Friday night to Saturday morning Eastern time.”

UPDATE 6:54 P.M. EDT: G5 conditions have been observed — the first time since 2003, says Broadcast Meteorologist James Spann.
This is a developing story. More information is available at spaceweather.gov, Google News, and the NOAA.

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Big Three Carriers Pay $10 Million To Settle Claims of False ‘Unlimited’ Advertising

Jon Brodkin reports via Ars Technica: T-Mobile, Verizon, and AT&T will pay a combined $10.2 million in a settlement with US states that alleged the carriers falsely advertised wireless plans as “unlimited” and phones as “free.” The deal was announced yesterday by New York Attorney General Letitia James. “A multistate investigation found that the companies made false claims in advertisements in New York and across the nation, including misrepresentations about ‘unlimited’ data plans that were in fact limited and had reduced quality and speed after a certain limit was reached by the user,” the announcement said.

T-Mobile and Verizon agreed to pay $4.1 million each while AT&T agreed to pay a little over $2 million. The settlement includes AT&T subsidiary Cricket Wireless and Verizon subsidiary TracFone. The settlement involves 49 of the 50 US states (Florida did not participate) and the District of Columbia. The states’ investigation found that the three major carriers “made several misleading claims in their advertising, including misrepresenting ‘unlimited’ data plans that were actually limited, offering ‘free’ phones that came at a cost, and making false promises about switching to different wireless carrier plans.”

“AT&T, Verizon, and T-Mobile lied to millions of consumers, making false promises of free phones and ‘unlimited’ data plans that were simply untrue,” James said. “Big companies are not excused from following the law and cannot trick consumers into paying for services they will never receive.” The carriers denied any illegal conduct despite agreeing to the settlement. In addition to payments to each state, the carriers agreed to changes in their advertising practices. It’s unclear whether consumers will get any refunds out of the settlement, however. These are the following changes the three carriers agreed upon, as highlighted by the NY attorney general’s office:
– “Unlimited” mobile data plans can only be marketed if there are no limits on the quantity of data allowed during a billing cycle.
– Offers to pay for consumers to switch to a different wireless carrier must clearly disclose how much a consumer will be paid, how consumers will be paid, when consumers can expect payment, and any additional requirements consumers have to meet to get paid.
– Offers of “free” wireless devices or services must clearly state everything a consumer must do to receive the “free” devices or services.
– Offers to lease wireless devices must clearly state that the consumer will be entering into a lease agreement.
– All “savings” claims must have a reasonable basis. If a wireless carrier claims that consumers will save using its services compared to another wireless carrier, the claim must be based on similar goods or services or differences must be clearly explained to the consumer.

The advertising restrictions are to be in place for five years.

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Neuralink’s First Implant Partly Detached From Patient’s Brain

Ancient Slashdot reader jd shares a report from The Guardian: Neuralink’s first attempt at implanting its chip in a human being’s skull hit an unexpected setback after the device began to detach from the patient’s brain, the company revealed on Wednesday. The patient, Noland Arbaugh, underwent surgery in February to attach a Neuralink chip to his brain, but the device’s functionality began to decrease within the month after his implant. Some of the device’s threads, which connect the miniature computer to the brain, had begun to retract. Neuralink did not disclose why the device partly retracted from Arbaugh’s brain, but stated in a blog post that its engineers had refined the implant and restored functionality.

The decreased capabilities did not appear to endanger Arbaugh, and he could still use the implant to play a game of chess on a computer using his thoughts, according to the Wall Street Journal, which first broke the news of the issue with the chip. The possibility of removing the implant was considered after the detachment came to light, the Journal reported. […] Arbaugh praised the implant during a demonstration in March and said that it had “already changed his life,” while also stating that it had not been perfect and they “have run into some issues.”

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Microsoft Is Launching a Mobile Game Store

During a Bloomberg event today, Xbox president Sarah Bond said the company plans to launch a mobile gaming store to rival Apple and Google. “According to Bond, the as-yet-unnamed store will launch in July on web browsers, rather than a designated app, with Microsoft’s recently-acquired Candy Crush Saga serving as a day-one tentpole franchise,” reports GeekWire. From the report: Microsoft’s entry into the mobile gaming market — the most lucrative arm of the games industry — has been anticipated, particularly since the company’s recent $69 billion acquisition of California-based mega-developer Activision Blizzard King. In November, Xbox head Phil Spencer that the company was “talking to other partners” to potentially launch a mobile store.

The move sets the stage for a new competition between Microsoft and both Google and Apple, since most mobile games are sold and downloaded through their respective app stores. Bond told Bloomberg that the new Microsoft mobile store “goes truly across devices — where who you are, your library, your identity, your rewards travel with you versus being locked to a single ecosystem.”

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FDA Recalls Defective iOS App That Injured Over 200 Insulin Pump Users

Jess Weatherbed reports via The Verge: At least 224 people with diabetes have reported injuries linked to a defective iOS app that caused their insulin pumps to shut down prematurely, according to the US Food and Drug Administration (FDA). On Wednesday, the agency announced that California-based medical device manufacturer Tandem Diabetes Care has issued a recall for version 2.7 of the iOS t:connect mobile app, which is used in conjunction with the company’s t:slim X2 insulin pump. Specifically, the recall relates to a software issue that can cause the app to repeatedly crash and relaunch, resulting in the pump’s battery being drained by excessive Bluetooth communication.

This battery drain can cause the pump to shut down “earlier than typically expected” according to Tandem, though the pump will notify users of an imminent shutdown via an alarm and low-power alert. The company has notified customers to update the mobile app to version 2.7.1 or later, which should fix the defective software. While no physical recall is taking place, the FDA has identified this as a “Class I” recall — the most serious type, as it relates to issues with products that can potentially cause serious injuries or death. No deaths linked to the issues have been reported as of April 15th. Tandem is encouraging pump users to take particular care when they sleep as it’s easier to miss battery depletion warnings, and is asking impacted customers to confirm they have been notified of the recall via this online form. For any other questions or concerns about the insulin pump recall, customers should contact Tandem Diabetes Care directly.

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Google Will Exit Prominent San Francisco Waterfront Office Tower

Google announced on Tuesday that it will be exiting One Market Plaza, a prominent office complex in San Francisco that it had been occupying since 2018. The company’s lease for the 300,000-square-foot-office will expire next April. The San Francisco Chronicle reports: Many of Google’s employees are already working outside of the giant waterfront office, in light of the company’s flexible approach to office attendance. As one of the city’s largest office properties and a prominent feature on its skyline, the 1.6-million-square-foot One Market Plaza complex features two high-rise towers and a 11-story office annex building known as the Landmark.” Ryan Lamont, a spokesperson for Google, said the company will be moving out of One Market’s Spear Tower, but will continue to occupy the smaller Landmark building. He declined to comment on how long Google plans to remain in the latter.” As we’ve said before, we’re focused on investing in real estate efficiently to meet the current and future needs of our hybrid workforce,” Lamont said in an email to the Chronicle. “We remain committed to our long-term presence in San Francisco.”

Real estate market participants who spoke with the Chronicle indicated that Google plans to consolidate much of its operations from One Market to nearby 345 Spear St., where the company leases about 400,000 square feet. These individuals said that Google will likely renew its lease at that property once it expires next year.

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Dell Makes Return-To-Office Push With VPN, Badge Tracking

Dell is making sure its employees follow the company’s updated return-to-office policy through a series of new tracking techniques. According to The Register, Dell will track employees’ badge swipes and VPN connections and include a color-coded attendance grading system that summarizes employee presence.

“In the latest Jeff Clarke return-to-grade-school initiative, HR will be keeping an attendance report card on employees, grading them at four levels based on how well they meet the goal of being in the office 39 days a quarter,” a source familiar with Dell told The Register, referring to the IT giant’s chief operating officer. “Employees who do not meet the attendance requirement will have their status escalated up the ladder to Jeff Clarke, who apparently believes that being a hall monitor trumps growing revenue.” From the report: Starting next Monday, May 13, the enterprise hardware slinger plans to make weekly site visit data from its badge tracking available to employees through the corporation’s human capital management software and to give them color-coded ratings that summarize their status. Those ratings are: Blue flag indicates “consistent onsite presence”; Green flag indicates “regular onsite presence”; Yellow flag indicates “some onsite presence”; Red flag indicates “limited onsite presence”.

A second Dell source explained managers aren’t on the same page about the consequences of the color tiers, with some bosses suggesting employees want to remain Blue at all times and others indicating there’s more leeway and they could put up with a few red flags. “It’s a shit show here,” we’re told. […] “Dell is tracking badge-ins and VPN connections to ensure employees are onsite when they claim they are (to deter ‘coffee badging’ or scanning your badge then going immediately home),” a third source told us. “This is likely in response to the official numbers about how many of our staff members chose to remain remote after the RTO mandate.” […]

We’re told that the goal of the worker tracking appears to be workforce attrition. “The problem is the market is soft right now for tech,” our second source, pointing to recent AWS job cuts. “Everyone is laying off.” This person anticipates further Dell layoffs over the summer, though no dates have been set. Our third source indicated that the onsite tracking policy seems unusually aggressive for Dell. “Even pre-pandemic, they never pushed or pressured folks to be in the office,” this person said. “A common phrase used to be ‘Work happens where you make it,’ with the office often being a ghost town multiple times a week, or after lunch, or pre-holidays.” Dell in February reported fiscal year 2024 revenue of $88.4 billion, down 14 percent from 2023, and profits of $3.2 billion.

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81% of Young People Say a 4-Day Workweek Would Boost Productivity, Survey Finds

A new national survey (PDF) from CNBC/Generation Lab of 1,033 people aged 18 to 34 found that an overwhelming 81% of respondents believe a four-day workweek would boost their company’s productivity, while 19% said productivity would decline. CNBC reports: Those results from the “Youth & Money in the USA” survey come amid discussions around the potential benefits of switching from the standard five-day U.S. workweek to a four-day cadence without a pay cut. Some companies have begun testing the arrangement, and say it has mitigated employee burnout and strengthened business performance. Exos, a U.S. coaching company that trains top athletes and leads corporate wellness programs, recently reported results from the first six months of an ongoing four-day workweek experiment. The company said the shortened workweek increased efficiency along with revenue and retention.

Although respondents to the CNBC/Generation Lab survey largely agreed on workweek length, they were less unified when asked about work setting. A 60% majority said they do their best work in the office, while the other 40% said they do so at home. Further reading: 32-Hour Workweek for America Proposed by Senator Bernie Sanders

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