Amazon Fined In Poland For Dark Pattern Design Tricks

Poland has fined Amazon close to $8 million for misleading consumers about the conclusion of sales contracts on its online marketplace. The sanction “also calls out the e-commerce giant for deceptive design elements which may inject a false sense of urgency into the purchasing process and mislead shoppers about elements like product availability and delivery dates,” reports TechCrunch. From the report: The country’s consumer and competition watchdog, the UOKiK, has been looking into complaints about Amazon’s sales practices since September 2021, following complaints from shoppers, including some who did not receive their purchases. The authority opened a formal investigation into Amazon’s practices in February 2023. Wednesday’s sanction is the conclusion of that probe. The UOKiK found consumers who ordered products on Amazon could have their purchases subsequently cancelled by the tech giant as it does not treat the moment of purchase as the conclusion of a sales contract, despite sending consumers confirmation of their order — even after consumers have paid for the product. For Amazon, the conclusion of a sales contract only occurs once it has sent information about the actual shipment. […]

Its enforcement also calls out Amazon for using deceptive design to encourage shoppers to click buy by presenting misleading information about product availability and delivery windows — such as by listing how many items were in stock to be purchased and providing a countdown clock to order an item in order to get it on a particular delivery date. Its investigation found Amazon does not always meet these deadlines for orders, nor ship products immediately as they may be out of stock despite claims to the contrary shown to consumers. “Amazon treats the data it provides on availability and shipping date as indicative but the way it is presented does not indicate this,” the UOKiK noted, adding: “Consumers can only find out about this in the terms of sale on the platform.”

While Amazon does offer a delivery guarantee — offering a refund if items do not ship within the stated time — the authority found it failed to provide consumers with information about the rules of this service before placing an order. It only offers details at the order summary stage. And then only “if the consumer decides to read the subsequent links specifying delivery details.” Shoppers who did not follow the link to read more may not have been aware of their right to apply for and receive a refund from Amazon if there is a delay in shipment. It also found the e-commerce giant failed to provide information about the “Delivery Guarantee” in the purchase confirmation sent to shoppers. Amazon said it will appeal the fine. The company also writes: “Fast and reliable delivery across a wide selection of products is a top priority for us, and Amazon.pl has millions of items available with fast and free Prime delivery. Since launching Amazon.pl in 2021, we have continuously invested and worked hard to provide customers with a clear, reliable delivery promise at check out, and while the vast majority of our deliveries arrive on time, customers can contact us in the rare event that they experience a delay or order cancellation, and we will make it right.

Over the last year, we have collaborated with the Office of Competition and Consumer Protection (UOKiK), and proposed multiple voluntary amendments to continue to improve the customer experience on Amazon.pl. We strictly follow legal standards in all countries where we operate and we strongly disagree with the assessment and penalty issued by the UOKiK. We will appeal this decision.”

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Why the US Could Be On the Cusp of a Productivity Boom

Neil Irwin reports via Axios: The dearth of productivity growth over the last couple of decades has held back incomes in the U.S. and other rich countries, according to a report out Wednesday from the McKinsey Global Institute, the research arm of the global consultancy. Productivity growth has been weak in the U.S. and Western Europe since the 2008 global financial crisis, but things looked better among many emerging markets. The McKinsey report finds that global labor productivity growth was 2.3% a year from 1997 to 2022, a rapid rate that has increased incomes and quality of life in large parts of the world. China and India account for the largest portion of that surge — half of overall global productivity improvement, with other emerging markets accounting for another 25%, led by Central and Eastern Europe and emerging Asian economies.

In the U.S., the report finds that the decline in capital investment following the 2008 financial crisis has resulted in a $4,500 lower per-capita GDP in 2022 than it would have if pre-crisis trends had continued. Rapid advances in manufacturing technology, especially for electronics, petered out in the same time period, subtracting another $5,000 from per-capita GDP. “Digitization was much discussed as the main candidate to rev up productivity again, but its impact failed to spread beyond” the tech sector, the authors write. The authors are optimistic that a confluence of factors will make the years ahead different.

The rise in global interest rates and inflation are evidence of stronger global demand. Many countries are experiencing labor shortages that may incentivize more productivity-enhancing investment. And artificial intelligence and related technologies create big opportunities. “Inflationary pressure and rising interest rates could be signs that we are leaving behind secular stagnation and entering an era of higher demand and investment,” the report finds. “In corporate boardrooms around the world right now, there’s a tremendous amount of conversation associated with [generative] AI, and I think there’s a broad acknowledgment that this could very much transform productivity at the company level,” Olivia White, a McKinsey senior partner and co-author of the report, tells Axios. “Another thing that’s happening right now is the conversation about labor. Labor markets in all advanced economies, and the U.S. is really sort of top of the heap, are very, very tight right now. So there’s a lot of conversation around what do we do to make the people that we have as productive as they can be?”

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Scientists Turn To AI To Make Beer Taste Even Better

Researchers say they have used AI to make brews even better. From a report: Prof Kevin Verstrepen, of KU Leuven university, who led the research, said AI could help tease apart the complex relationships involved in human aroma perception. “Beer — like most food products — contains hundreds of different aroma molecules that get picked up by our tongue and nose, and our brain then integrates these into one picture. However, the compounds interact with each other, so how we perceive one depends also on the concentrations of the others,” he said.

Writing in the journal Nature Communications, Verstrepen and his colleagues report how they analysed the chemical makeup of 250 commercial Belgian beers of 22 different styles including lagers, fruit beers, blonds, West Flanders ales, and non-alcoholic beers. Among the properties studied were alcohol content, pH, sugar concentration, and the presence and concentration of more than 200 different compounds involved in flavour — such as esters that are produced by yeasts and terpenoids from hops, both of which are involved in creating fruity notes.

A tasting panel of 16 participants sampled and scored each of the 250 beers for 50 different attributes, such as hop flavours, sweetness, and acidity — a process that took three years. The researchers also collected 180,000 reviews of different beers from the online consumer review platform RateBeer, finding that while appreciation of the brews was biased by features such as price meaning they differed from the tasting panel’s ratings, the ratings and comments relating to other features — such as bitterness, sweetness, alcohol and malt aroma — these correlated well with those from the tasting panel.

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World Poker Tour Bets on AI Dubbing of Tournaments for Latin America

Georg Szalai reports via the Hollywood Reporter: The World Poker Tour (WPT) is betting on AI-powered dubbing tools under a partnership with Papercup, a London-based AI dubbing company, that will replace WPT’s traditional localization methods in Latin America. Papercup will work with the World Poker Tour to translate 184 of the franchise’s 44-minute-long episodes into Brazilian Portuguese, the companies said.

“This will amount to nearly 140 hours of content and enable viewers across South America to access WPT’s latest shows and tournaments in their native language quicker than ever before,” they explained. “Forced to deal with lead times of up to six months, the company experienced ongoing challenges with timely content delivery and adaptation.” The Papercup deal will cut those lead times in half, the partners said. “Now the premier poker content produced by WPT will be able to reach international fans watching on OTT platforms, as well as its own FAST channel, faster than ever before,” they touted. Financial terms weren’t disclosed.

Papercup uses a combination of machine-learning tools and expert human translators to “deliver maximal linguistic and tonal accuracy.” Its AI voices are built using data from real voice actors to ensure they “have all the warmth and expressivity of human speech,” it says. “The quality of Papercup dubbing has been second to none. A big part of that is down to their AI voices and expert translators who go through every sentence to make sure the moment is truly captured in the new AI dubs,” said Marc Dion, director of distribution & ad sales at WPT. “The major streaming platforms have very stringent criteria when it comes to dubbed content and if it’s going to connect with our shared viewers.”

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Boeing Chief Must Have Engineering Background, Emirates Boss Says

The chief of Emirates, one of Boeing’s largest clients, has said the crisis-stricken US aircraft maker should ensure its new chief executive has engineering experience to restore safety standards (non-paywalled link). From a report: A day after Boeing chief executive Dave Calhoun announced he would step down, Sir Tim Clark also said he backed efforts by the US group’s largest labour union to win a seat on the board. “To fix Boeing’s issues the company needs a strong engineering lead as its head coupled to a governance model which prioritises safety and quality,” Clark told the Financial Times on Tuesday.

“Some serious lateral thinking” was needed, the airline boss added. Boeing on Monday unveiled a wide-ranging reshuffle of its leadership in a bid to get to grips with an escalating reputational crisis after a 737 Max door panel blew off mid-flight in January. Calhoun, 66, is to leave at the end of the year, while board chair Larry Kellner said he would depart in May. Stan Deal, head of the commercial planes division since 2019, was immediately replaced by chief operating officer Stephanie Pope.

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Judge Orders YouTube to Reveal Everyone Who Viewed A Video

“If you’ve ever jokingly wondered if your search or viewing history is going to ‘put you on some kind of list,’ your concern may be more than warranted,” writes Mashable :

In now unsealed court documents reviewed by Forbes, Google was ordered to hand over the names, addresses, telephone numbers, and user activity of Youtube accounts and IP addresses that watched select YouTube videos, part of a larger criminal investigation by federal investigators.

The videos were sent by undercover police to a suspected cryptocurrency launderer… In conversations with the bitcoin trader, investigators sent links to public YouTube tutorials on mapping via drones and augmented reality software, Forbes details. The videos were watched more than 30,000 times, presumably by thousands of users unrelated to the case. YouTube’s parent company Google was ordered by federal investigators to quietly hand over all such viewer data for the period of Jan. 1 to Jan. 8, 2023…

“According to documents viewed by Forbes, a court granted the government’s request for the information,” writes PC Magazine, adding that Google was asked “to not publicize the request.”
The requests are raising alarms for privacy experts who say the requests are unconstitutional and are “transforming search warrants into digital dragnets” by potentially targeting individuals who are not associated with a crime based simply on what they may have watched online.
That quote came from Albert Fox-Cahn, executive director at the Surveillance Technology Oversight Project, who elaborates in Forbes’ article. “No one should fear a knock at the door from police simply because of what the YouTube algorithm serves up. I’m horrified that the courts are allowing this.”

Thanks to long-time Slashdot reader schwit1 for sharing the article.

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GitHub Introduces AI-Powered Tool That Suggests Ways It Can Auto-Fix Your Code

“It’s a bad day for bugs,” joked TechCrunch on Wednesday. “Earlier today, Sentry announced its AI Autofix feature for debugging production code…”

And then the same day, BleepingComputer reported that GitHub “introduced a new AI-powered feature capable of speeding up vulnerability fixes while coding.”

This feature is in public beta and automatically enabled on all private repositories for GitHub Advanced Security customers. Known as Code Scanning Autofix and powered by GitHub Copilot and CodeQL, it helps deal with over 90% of alert types in JavaScript, Typescript, Java, and Python… After being toggled on, it provides potential fixes that GitHub claims will likely address more than two-thirds of found vulnerabilities while coding with little or no editing.

“When a vulnerability is discovered in a supported language, fix suggestions will include a natural language explanation of the suggested fix, together with a preview of the code suggestion that the developer can accept, edit, or dismiss,” GitHub’s Pierre Tempel and Eric Tooley said…
Last month, the company also enabled push protection by default for all public repositories to stop the accidental exposure of secrets like access tokens and API keys when pushing new code. This was a significant issue in 2023, as GitHub users accidentally exposed 12.8 million authentication and sensitive secrets via more than 3 million public repositories throughout the year.

GitHub will continue adding support for more languages, with C# and Go coming next, according to their announcement.

“Our vision for application security is an environment where found means fixed.”

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Has ‘Silicon Valley-style Startup Disruption’ Arrived for Book Publishing?

The Baffler says a new publishing house launched earlier this month “brings Silicon Valley-style startup disruption to the business of books.”

Authors Equity has “a tiny core staff, offloading its labor to a network of freelancers,” and like a handful of other publishers “is upending the way that authors get paid, eschewing advances and offering a higher percentage of profits instead.”

It is worth watching because its team includes several of the most important publishing people of the twenty-first century. And if it works, it will offer a model for tightening the connection between book culture and capitalism, a leap forward for the forces of efficiency and the fantasies of frictionless markets, ushering in a world where literature succeeds if and only if it sells….

Authors Equity’s website presents its vision in strikingly neoliberal corporatespeak. The company has four Core Principles: Aligned Incentives; Bespoke Teams; Flexibility and Transparency; and Long-Term Collaboration. What do they mean by these MBA keywords? Aligned Incentives is explained in the language of human capital: “Our profit-share model rewards authors who want to bet on themselves.” Authors, that is, take on more of the financial risk of publication. At a traditional publishing house, advances provide authors with guaranteed cash early in the process that they can use to live off while writing. With Authors Equity, nothing is guaranteed and nothing given ahead of time; an author’s pay depends on their book’s profits.

In an added twist, “Profit participation is also an option for key members of the book team, so we’re in a position to win together.” Typically, only an author’s agent’s income is directly tied to an author’s financial success, but at Authors Equity, others could have a stake. This has huge consequences for the logic of literary production. If an editor, for example, receives a salary and not a cut of their books’ profits, their incentives are less immediately about profit, offering more wiggle room for aesthetic value. The more the people working on books participate in their profits, the more, structurally, profit-seeking will shape what books look like.

“Bespoke Teams” is a euphemism for gigification. With a tiny initial staff of six, Authors Equity uses freelance workers to make books, unlike traditional publishers, which have many employees in many departments… Their fourth Core Principle — Long-Term Collaboration — addresses widespread frustration with a systemic problem in traditional publishing: the fetishization of debut authors who receive decent or better advances, fail to earn out, and then struggle to have a career. It’s a real problem and one where authors’ interests and capitalist rationalization are, as it were, aligned. Authors Equity sees that everyone might profit when an author can build a readership and develop their skill.
The article concludes with this prediction. “It’s not impossible that we’ll look back in twenty years and see its founding as auguring the beginning of the startup age in publishing.”

Food for thought… Pulp-fiction mystery writer Mickey Spillane once said, “I’m a writer, not an author. The difference is, a writer makes money.”

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Air Industry Trends Safer, But ‘Flukish’ Second Crash Led Boeing to Mishandled Media Storm, WSJ Argues

There’s actually “a global trend toward increased air safety,” notes a Wall Street Journal columnist.

And even in the case of the two fatal Boeing crashes five years ago, he stresses that they were “were two different crashes,” with the second happening only “after Boeing and the FAA issued emergency directives instructing pilots how to compensate for Boeing’s poorly designed flight control software.

“The story should have ended after the first crash except the second set of pilots behaved in unexpected, unpredictable ways, flying a flyable Ethiopian Airlines jet into the ground.”

Boeing is guilty of designing a fallible system and placing an undue burden on pilots. The evidence strongly suggests, however, that the Ethiopian crew was never required to master the simple remedy despite the global furor occasioned by the first crash. To boot, they committed an additional error by overspeeding the aircraft in defiance of aural, visual and stick-shaker warnings against doing so. It got almost no coverage, but on the same day the Ethiopian government issued its final findings on the accident in late 2022, the U.S. National Transportation Safety Board, in what it called an “unusual step,” issued its own “comment” rebuking the Ethiopian report for “inaccurate” statements, for ignoring the crew’s role, for ignoring how readily the accident should have been avoided.

So the Wall Street Journal columnist challenges whether profit incentives played any role in Boeing’s troubles:

In reality, the global industry was reorganized largely along competitive profit-and-loss lines after the 1970s, and yet this coincided with enormous increases in safety, notwithstanding the sausage factory elements occasionally on display (witness the little-reported parking of hundreds of Airbus planes over a faulty new engine).

The point here isn’t blame but to note that 100,000 repetitions likely wouldn’t reproduce the flukish second MAX crash and everything that followed from it. Rather than surfacing Boeing’s deeply hidden problems, it seems the second crash gave birth to them. The subsequent 20-month grounding and production shutdown, combined with Covid, cost Boeing thousands of skilled workers. The pressure of its duopoly competition with Airbus plus customers clamoring for their backordered planes made management unwisely desperate to restart production. January’s nonfatal door-plug blowout of an Alaska Airlines 737 appears to have been a one-off when Boeing workers failed to reinstall the plug properly after removing it to fix faulty fuselage rivets. Not a one-off, apparently, are faulty rivets as Boeing has strained to hire new staff and resume production of half-finished planes.

Boeing will sort out its troubles eventually by applying the oldest of manufacturing insights: Training, repetition, standardization and careful documentation are the way to error-free complex manufacturing.
As he sees it, “The second MAX crash caught Boeing up in a disorienting global media and political storm that it didn’t know how to handle and, indeed, has handled fairly badly.”

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New Book Remembers LAN Parties and the 1990s ‘Multiplayer Revolution’

CNN looks back to when “dial-up internet (and its iconic dial tone) was ‘still a thing…”

“File-sharing services like Napster and LimeWire were just beginning to take off… And in sweaty dorm rooms and sparse basements across the world, people brought their desktop monitors together to set up a local area network (LAN) and play multiplayer games — “Half-Life,” “Counter-Strike,” “Starsiege: Tribes,” “StarCraft,” “WarCraft” or “Unreal Tournament,” to name just a few. These were informal but high-stakes gatherings, then known as LAN parties, whether winning a box of energy drinks or just the joy of emerging victorious. The parties could last several days and nights, with gamers crowded together among heavy computers and fast food boxes, crashing underneath their desks in sleeping bags and taking breaks to pull pranks on each other or watch movies…

It’s this nostalgia that prompted writer and podcaster Merritt K to document the era’s gaming culture in her new photobook “LAN Party: Inside the Multiplayer Revolution.” After floating the idea on X, the social media platform formerly known as Twitter, she received an immediate — and visceral — response from old-school gamers all too keen to share memories and photos from LAN parties and gaming conventions across the world… It’s strange to remember that the internet was once a place you went to spend time with other real people; a tethered space, not a cling-film-like reality enveloping the corporeal world from your own pocket….

Growing up as a teenager in this era, you could feel a sense of hope (that perhaps now feels like naivete) about the possibilities of technology, K explained. The book is full of photos featuring people smiling and posing with their desktop monitors, pride and fanfare apparent… “It felt like, ‘Wow, the future is coming,'” K said. “It was this exciting time where you felt like you were just charting your own way. I don’t want to romanticize it too much, because obviously it wasn’t perfect, but it was a very, very different experience….”

“We’ve kind of lost a lot of control, I think over our relationship to technology,” K said. “We have lost a lot of privacy as well. There’s less of a sense of exploration because there just isn’t as much out there.”

One photo shows a stack of Mountain Dew cans (remembering that by 2007 the company had even released a line of soda called “Game Fuel”). “It was a little more communal,” the book’s author told CNN. “If you’re playing games in the same room with someone, it’s a different experience than doing it online. You can only be so much of a jackass to somebody who was sitting three feet away from you…”

They adds that that feeling of connecting to people in other places “was cool. It wasn’t something that was taken for granted yet.”

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