Framework’s Software and Firmware Have Been a Mess
Part of the issue is that Framework relies on external companies to put together firmware updates. Some components are provided by Intel, AMD, and other chip companies to all PC companies that use their chips. Others are provided by Insyde, which writes UEFI firmware for Framework and others. And some are handled by Compal, the contract manufacturer that actually produces Framework’s systems and has also designed and sold systems for most of the big-name PC companies. As far back as August 2023, Patel has written that the plan is to work with Compal and Insyde to hire dedicated staff to provide better firmware support for Framework laptops. However, the benefits of this arrangement have been slow to reach users. “[Compal] started recruiting on their side towards the end of last year,” Patel told Ars. “And now, just at the beginning of this year, we’ve been able to get that whole team into place and start onboarding them. And especially after Lunar New Year, which is in early February, that team is now up and running at full speed.” The goal, Patel says, is to continuously cycle through all of Framework’s actively supported laptops, updating each of them one at a time before looping back around and starting the process over again. Functionality-breaking problems and security fixes will take precedence, while additional features and user requests will be lower-priority. … snikulin adds: “As a recent Framework 13/AMD owner, I can confirm that it does not sleep properly on a default Windows 11 install. When I close the lid in the evening, the battery is dead the next morning. It’s interesting to hear from Linus Sebastian (LTT) on the topic because he is a stakeholder in Framework.”
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