Amazon Extends Alexa To Enable Ambient Intelligence

Sean Michael Kerner writes via VentureBeat: Amazon’s Alexa voice assistant technology isn’t just about natural language processing (NLP) anymore, now it has become a platform that’s aiming for ambient intelligence. At Amazon’s Alexa Live 2022 event today, the company announced a series of updates and outlined its general strategy for enabling ambient intelligence that will help transform how users in all types of different settings will interact with technology and benefit from artificial intelligence (AI). Among the announcements made at the event is the new Alexa Voice Service (AVS) SDK 3.0 to help developers build voice services, and new tools including the Alexa Routines Kit to support development of multistep routines that can be executed via voice. The concept of ambient intelligence is about having technology available when users need it and without the need for users to learn how to operate a service.

“One of the hallmarks of ambient intelligence is that it’s proactive,” [Aaron Rubenson, VP of Amazon Alexa] said. “Today, more than 30% of smart home interactions are initially initiated by Alexa without customers saying anything.” To further support the development of proactive capabilities, Amazon is now rolling out its Alexa Routines Kit. The new kit enables Alexa skills developers to preconfigure contextually relevant routines, and then offer them to customers when they’re actually using the relevant skill. One example cited by Rubenson of how routines work is in the automotive industry. He said that Jaguar Land Rover is using the Alexa Routines Kit to create a routine they call good night, which will automatically lock the doors, provide a notification of the fuel level or the charge level of the car and then turn on guardian mode, which checks for unauthorized activity.

As part of the Alexa Live event, Amazon is also rolling out a series of efforts to help developers build better skills, and make more money doing it. The new Skill Developer Accelerator Program (SDAP) is an effort to reward custom skill developers for taking certain actions that Amazon knows results in higher quality skills based on historical data. Rubenson said that the program will include monetary incentives and also incentives in the forms of promotional credits for developers that take these actions. There is also a Skills Quality Coach that will analyze skills individually, assign a skill quality score, and then provide individualized recommendations to the developer about how to improve that skill.

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Apple’s New Car Software Could Be a Trojan Horse Into the Automotive Industry

With Apple’s new CarPlay software announced in June, the company is “is diving deeper into its automotive ambitions, opening up the possibility to enter into a multibillion segment of the auto industry that’s growing quickly: The ability to sell additional services and features to car owners,” reports CNBC. From the report: The auto industry faces an unappealing choice: Offer CarPlay and give up potential revenue and the chance to ride a major industry shift, or spend heavily to develop their own infotainment software and cater to an potentially shrinking audience of car buyers who will purchase a new vehicle without CarPlay. […] Industry observers believe carmakers need to embrace software services — and look at Apple’s offering with skepticism — or risk getting left behind. “It’s a really difficult time in the industry, where the car companies think they’re still building cars. They’re not. They’re building software on wheels, and they don’t know it, and they’re trading it away,” said Conrad Layson, senior analyst at AutoForecast Solutions.

The new version of CarPlay could be a huge emerging revenue engine for Apple. First, if a user loves the iPhone’s CarPlay interface, then they’re less likely to switch to an Android phone. That’s a strategic priority for Apple, which generates the majority of its revenue through hardware sales. Second, while the company doesn’t yet charge a fee to automakers or suppliers, it could sell services for vehicles the same way it distributes iPhone software. In June, Apple revealed that it has explored features that integrate commerce into the car’s cockpit. One new feature announced this summer would allow CarPlay users to navigate to a gas pump and pay for the fuel from the dashboard of the car, according to Reuters. Apple already generates tens of billions from the App Store, and stands to boost that if it ever decides to charge for services in cars…

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Are Lock Screens About to Change?

“The lock screen is about to change,” writes CNET — both for iOS and Android devices.

Apple’s iOS 16 update, which launched in public beta on Monday, will bring more customization options and new widgets to the iPhone’s lock screen when it arrives this fall. You’ll be able to see more information quickly and apply stylistic effects to lock screen photos similar to the iPhone’s Portrait Mode photography feature…. Like the Apple Watch, the new lock screen should make it easier to see crucial pieces of information without having to dig into apps or even unlock your phone.

And for Android phones:
Glance, a Google-backed subsidiary of mobile ad tech company InMobi, also reiterated its plans to bring its lock screen platform to the U.S. [though the company also says there’s “no definitive timeline.”] And Google is reportedly planning to incorporate more bits of information into its own lock screen widget for Pixel phones…. Glance’s lock screen will appear in the form of what it calls “spaces,” which are essentially curated lock screens designed to fit specific themes. A fitness-oriented lock screen, for example, would show statistics such as calories burned and exercise goals alongside a music player. A news “space” would show headlines and the weather, while a music version could surface live concerts….

The TechCrunch report about Glance’s US arrival sparked concerns that advertisements would be coming to the lock screen, too. Glance’s business page shows examples of advertisers that have used its platform to reach potential customers on the very first screen they see when picking up their phone. Intel, Zomato and Garnier are among the listed case studies. But Rohan Choudhary, vice president and general manager of the Glance feed, told CNET the US version would be ad-free. “We are very clear that in the US, we will not have ads on the lock screen at all,” he said….
The company says it plans to monetize its service through news subscriptions and commerce links from shopping platforms that are surfaced through Glance.
Glance’s motto? “Transforming lock screens into smart surfaces.”

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As US Crypto Mining Surges, Lawmakers Demand Disclosure of Emissions and Energy Data

The world has changed since China banned cryptomining, the Guardian reports. And now “more than a third of the global computing power dedicated to mining bitcoin comes from the US, Senator Elizabeth Warren and five other Democrats reported in a letter to the Environmental Protection Agency…”
But the Guardian also notes there’s two problems with this:
– The largest US cryptomining companies have the capacity to use as much electricity as nearly every home in Houston, Texas; energy use that is contributing to rising utility bills, according to an investigation by Democratic lawmakers…

– “The results of our investigation … are disturbing … revealing that cryptominers are large energy users that account for a significant — and rapidly growing — amount of carbon emissions,” the letter states.

“It is imperative that your agencies work together to address the lack of information about cryptomining’s energy use and environmental impacts.” The congressional Democrats have asked the EPA and the Department of Energy to require cryptominers to disclose emissions and energy use, noting that regulators know little about the full environmental impact of the industry….

The power demands of the industry are also coming at a cost to consumers, the letter states, citing a study that found cryptomining operations in upstate New York led to a rise in electric bills by roughly $165m for small businesses and $79m for individuals.
The main operator of Texas’s grid admitted this week to the Verge that by 2026 crypto mining is set to increase demand on the state’s power grid by a whopping 27 gigawatts — or nearly a third of the grid’s current maximum capacity.

And an associate professor at Rochester Institute of Technology with a background in electricity system policy warns the site that “The more crypto mining that comes into the state, the higher the residents should expect the electricity prices to become.”

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Amazon Installs Sign in Warehouse Urging Workers Not to Sign Union Cards

Engadget reports that Amazon has installed a slick, high-tech sign in its warehouse in upstate New York with a message for employees: don’t sign a union card:

The carousel of anti-union posters went up Friday and cycles between approximately seven different slides, each actively discouraging workers from signing a union card. “It’s on a constant loop while people punch in and punch out of their shifts,” [one employee] said, “[when] they go on their breaks, or they go on their lunch. Any time that we’re going to be up towards the front.”

Amazon has been known to post signage meant to discourage unionization at other facilities. As Vice reported in March, workers at JFK8 in Staten Island, New York were treated to an array of posters with circumspect slogans like “Is union life for me?” and “Will the [Amazon Labor Union]’s voice replace mine?” The signage at ALB1 appears to represent the most forceful tack the company has taken in expressing its disdain for an organized workforce. The company also has a track record of breaking labor laws and frustrating organizing efforts: firing or otherwise retaliating against workers, preventing workers from handing out pamphlets, and interfering with a union election. Behind closed doors, the company also planned a smear campaign against a prominent organizer.

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Companies are Subtly Tricking Users Online with ‘Dark Patterns’

CNN reports:

An “unsubscribe” option that’s a little too hard to find. A tiny box you click, thinking it simply takes you to the next page, but it also grants access to your data. And any number of unexpected charges that appear during checkout that weren’t made clearer earlier in the process. Countless popular websites and apps, from retailers and travel services to social media companies, make use of so-called “dark patterns,” or gently coercive design tactics that critics say are used to manipulate peoples’ digital behaviors.

The term “dark patterns” was coined by Harry Brignull, a U.K.-based user experience specialist and researcher of human-computer interactions. Brignull began noticing that when he reported to one of his clients that most test subjects felt deceived by an aspect of their website or app design, the client seemed to welcome the feedback. “That was always intriguing for me as a researcher, because normally the name of the game is to find the flaws and fix them,” Brignull told CNN Business. “Now we’re finding ‘flaws’ that the client seems to like, and want to keep.”

To put it in the parlance of Silicon Valley, he realized it was a feature, not a bug….

Brignull, for his part, said he has spent time testifying as an expert witness in some class action lawsuits related to dark patterns in the UK. “The scams don’t work when the victim knows what the scammer is trying to do,” Brignull said. “If they know what the scam is, then they’re not going to get taken in — and that’s why I’ve enjoyed so much exposing these things, and showing it to other consumers.”
The article notes that America’s Federal Trade Commission “is ramping up its enforcement in response to ‘a rising number of complaints about the financial harms caused by deceptive sign-up tactics, including unauthorized charges or ongoing billing that is impossible cancel.'”

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Newest Remote Working Trend: Nobody Wants to Be in the Office on Fridays

The Washington Post reports on a “widely adopted, even codified” trend in recent months: people aren’t coming in to their offices on Friday.

“The drop-off in office work, particularly on Fridays, has led coffee shops to reduce their hours, delis to rethink staffing and bars like Pat’s Tap in Minneapolis to kick off happy hour earlier than ever — starting at 2 p.m.”

Just 30 percent of office workers swiped into work on Fridays in June, the least of any weekday, according to Kastle Systems, which provides building security services for 2,600 buildings nationwide. That’s compared to 41 percent on Mondays, the day with the second-lowest turnout, and 50 percent on Tuesdays, when the biggest share of workers are in the office.

“It’s becoming a bit of cultural norm: You know nobody else is going to the office on Friday, so maybe you’ll work from home, too,” said Peter Cappelli, director of the Center for Human Resources at the University of Pennsylvania’s Wharton School. “Even before the pandemic, people thought of Friday as a kind of blowoff day. And now there’s a growing expectation that you can work from home to jump-start your weekend….”

Some start-ups and tech firms have begun doing away with Fridays altogether. Crowdfunding platform Kickstarter and online consignment shop ThredUp are among a small but growing number of firms moving to a four-day workweek that runs from Monday to Thursday. Executives at Bolt, a checkout technology company in San Francisco, began experimenting with no-work Fridays last summer and quickly realized they’d hit a winning formula. Employees were more productive than before, and came back to work on Mondays with new enthusiasm. In January, it switched to a four-day workweek for good.
“Managers were onboard, people kept hitting their goals,” Bolt’s head of employee experience tells the Post. “And they come back on Mondays energized and more engaged.”

An adviser at the Society of Human Resource Management tells the Post that employers are trying new inducements to get people to return to offices on Fridays. “If you feed them, they will come. Food trucks, special catered events, ice cream socials, that’s what’s popular right now.” And the Post adds that other employers have also tried wine carts, costume contests and karaoke sing-offs — “all aimed at getting workers to give up their couches for cubicles.”

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IPhone Sales Banned In Colombia

“5G iPhones have been slapped with a sales ban in Colombia,” reports Digital Trends, “due to a 5G patent infringement dispute between Apple and Ericsson… The ban affects the latest models, including the iPhone 12, iPhone 13, and the iPad Pro, which the court found infringed Ericsson’s patent pertaining to 5G tech.”

They add that in response Apple is now suing Ericsson in Texas, “for damages that resulted from the ruling in Colombia, as well as any fines, fees, penalties, and costs that have been incurred because of it.”
The site FOSS Patents notes that Colombia reached the “banning” stage less than six months after the beginning of “the current wave of Ericsson v. Apple patent infringement actions.” ZDNet explains:
The backstory here is somewhat complicated but can be boiled down to the following points:

– Apple used to pay Ericsson royalty fees for patented 5G technologies.
– Apple failed to renew the licenses when they expired.
– Ericsson sued Apple.
– Apple then sued Ericsson, claiming that the company was violating FRAND rules, the patents were standard-essential patents, and Ericsson’s licensing fees were too high.

There followed a whole bunch of legal actions and counteractions, with both companies attempting to get sales bans on the other company’s hardware….

This ban is likely no big deal for Apple given the small size of that market. The problem is several more lawsuits are making their way through various courts in various territories. And since Apple isn’t disputing the validity of the patents, it’s almost certainly opening itself out to bans being enforced in other countries.

Thanks to long-time Slashdot reader fermion for sharing the news!

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TikTok’s Head of Cybersecurity Is Stepping Down Amid Rising Privacy Concerns

TikTok’s chief security officer is leaving the role in September amid renewed calls from members of the government to look into the social media app’s ties to China. Insider reports: A TikTok spokesperson told the Wall Street Journal that the decision to replace Roland Cloutier as Chief Security Officer is unrelated to any data-privacy concerns. TikTok, which is currently the fastest growing social media company, has often faced scrutiny for being owned by the Chinese company ByteDance. Last month, Buzzfeed News reported that US user data had been repeatedly accessed by TikTok employees in China based on leaked audio from internal company meetings. […]

CEO Shou Zi Chew sent a note to TikTok employees about Cloutier’s exit as chief security officer, writing that “part of our evolving approach has been to minimize concerns about the security of user data in the U.S., including the creation of a new department to manage U.S. user data for TikTok. This is an important investment in our data protection practices, and it also changes the scope of the Global CSO role.” Cloutier will officially step down from his role as Chief Security Officer in September and transition to an advisory role at TikTok.

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Bungie Is Now Officially Part of Sony

Bungie, the developer of Destiny 2, is now officially a part of Sony. The Verge reports: The PlayStation maker had announced its intent to acquire the gaming studio in January, and now, that acquisition is complete. At the initial announcement, Sony said (pdf) the deal was worth $3.6 billion, but in an SEC filing on Friday, it said the deal was worth “approximately” $3.7 billion. Though it’s now under the Sony umbrella, Bungie will “continue to independently publish and creatively develop our games,” Bungie CEO Pete Parsons said in a blog post from the original announcement of the acquisition. And future games in development won’t be PlayStation exclusives, Bungie’s Joe Blackburn and Justin Truman said.

But Sony does plan to lean on Bungie for its “world-class expertise in multi-platform development and live game services,” which “will help us deliver on our vision of expanding PlayStation to hundreds of millions of gamers,” Sony Interactive Entertainment president and CEO Jim Ryan said in January. Sony views live service games as a critical part of PlayStation’s future, as it plans to launch more than 10 new live service games by March 2026.

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