Consumers Embrace Milk Carton QR Codes, May Cut Food Waste
In the early spring semester, Lau, also working with Cornell’s Milk Quality Improvement Program, connected with the Cornell Dairy Bar, which sells fluid milk in addition to ice cream on campus. She wanted to assess consumer acceptance for QR code technology that may one day replace the static best-by or sell-by dates commonly found on food products. Customers had a choice: purchasing milk with printed best-by dates, or buying containers with QR codes, which when scanned by a smart phone, would display the best-by date.
In the same Cornell Dairy Bar study, Lau placed a dynamic pricing element where consumers were encouraged to purchase milk with a shorter remaining shelf life — by offering a price discount as the best-by date approached. “During two-month study, over 60% of customers purchased the milk with the QR code, showing a considerable interest in using this new technology,” Lau said. “This revealed that the use of QR codes on food products can be an innovative way to address the larger issue of food waste.” Wiedmann says the technology also exists where smart milk cartons could communicate with smart refrigerators to inform a household of the need for fresh milk.
The study has been published in the Journal of Dairy Science.
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