Samsung Says It Will Release An Update To Address App Throttling Issues

In a statement to TechCrunch, a Samsung spokesperson said the company will release a software update to allow users to have more control over throttling. “Samsung has not provided details about when the update will roll out to users,” notes the report. From the report: “Our priority is to deliver the best mobile experience for consumers. We value the feedback we receive about our products and after careful consideration, we plan to roll out a software update soon so users can control the performance while running game apps,” a spokesperson from Samsung said in an email.

Samsung’s promise follows reports that the tech giant’s phones are throttling the performance of around 10,000 apps, as first reported by Android Authority, and via Twitter complaints, plus Samsung’s Korean community forums. The company’s Game Optimizing Service (GOS) software, which optimizes the performance of CPU and GPU to prevent excessive heating when playing a game for a long time, appeared to be at the core of the issue, but the list of affected apps wasn’t limited to games. However, Samsung has disputed claims that Game Optimizing Service was throttling non-gaming apps. “The Game Optimizing Service (GOS) has been designed to help game apps achieve a great performance while managing device temperature effectively. GOS does not manage the performance of non-gaming apps,” the spokesperson said.