Walmart “became the latest retailer to announce it’s replacing the price stickers in its aisles with electronic shelf labels,” reports NPR.

“The new labels allow employees to change prices as often as every ten seconds.”

“If it’s hot outside, we can raise the price of water and ice cream. If there’s something that’s close to the expiration date, we can lower the price — that’s the good news,” said Phil Lempert, a grocery industry analyst…

The ability to easily change prices wasn’t mentioned in Walmart’s announcement that 2,300 stores will have the digitized shelf labels by 2026. Daniela Boscan, who participated in Walmart’s pilot of the labels in Texas, said the label’s key benefits are “increased productivity and reduced walking time,” plus quicker restocking of shelves…

As higher wages make labor more expensive, retailers big and small can benefit from the increased productivity that digitized shelf labels enable, said Santiago Gallino, a professor specializing in retail management at the University of Pennsylvania’s Wharton School. “The bottom line, at least when I talk to retailers, is the calculation of the amount of labor that they’re going to save by incorporating this. And in that sense, I don’t think that this is something that only large corporations like Walmart or Target can benefit from,” Gallino said. “I think that smaller chains can also see the potential benefit of it.”

Indeed, Walmart’s announcement calls the tech “a win” for both customers and their workers, arguing that updating prices with a mobile app means “reducing the need to walk around the store to change paper tags by hand and giving us more time to support customers in the store.” Professor Gallino tells NPR he doesn’t think Walmart will suddenly change prices — though he does think Walmart will use it to keep their offline and online prices identical.

The article also points out you can already find electronic shelf labels at other major grocers inlcuding Amazon Fresh stores and Whole Foods — and that digitized shelf labels “are even more common in stores across Europe.”

Another feature of electronic shelf labels is their product descriptions. [Grocery analyst] Lempert notes that barcodes on the new labels can provide useful details other than the price. “They can actually be used where you take your mobile device and you scan it and it can give you more information about the product — whether it’s the sourcing of the product, whether it’s gluten free, whether it’s keto friendly. That’s really the promise of what these shelf tags can do,” Lempert said.

Thanks to long-time Slashdot reader loveandpeace for sharing the article.

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In a bog post on Friday, OpenAI announced it has acquired Rockset, an enterprise analytics startup, to “power our retrieval infrastructure across products.” The Verge reports: This acquisition is OpenAI’s first where the company will integrate both a company’s technology and its team, a spokesperson tells Bloomberg. The two companies didn’t share the terms of the acquisition. Rockset has raised $105 million in funding to date. “Rockset’s infrastructure empowers companies to transform their data into actionable intelligence,” OpenAI COO Brad Lightcap says in a statement. “We’re excited to bring these benefits to our customers by integrating Rockset’s foundation into OpenAI products.”

“Rockset will become part of OpenAI and power the retrieval infrastructure backing OpenAI’s product suite,” Rockset CEO Venkat Venkataramani says in a Rockset blog post. “We’ll be helping OpenAI solve the hard database problems that AI apps face at massive scale.” Venkataramani says that current Rockset customers won’t experience “immediate change” and that the company will gradually transition them off the platform. “Some” members of Rockset’s team will move over to OpenAI, Bloomberg says.

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Twenty years ago, FedEx established its own police force. Now it’s working with local police to build out an AI car surveillance network. From a report: Forbes has learned the shipping and business services company is using AI tools made by Flock Safety, a $4 billion car surveillance startup, to monitor its distribution and cargo facilities across the United States. As part of the deal, FedEx is providing its Flock video surveillance feeds to law enforcement, an arrangement that Flock has with at least five multi-billion dollar private companies. But publicly available documents reveal that some local police departments are also sharing their Flock feeds with FedEx — a rare instance of a private company availing itself of a police surveillance apparatus.

To civil rights activists, such close collaboration has the potential to dramatically expand Flock’s car surveillance network, which already spans 4,000 cities across over 40 states and some 40,000 cameras that track vehicles by license plate, make, model, color and other identifying characteristics, like dents or bumper stickers. Lisa Femia, staff attorney at the Electronic Frontier Foundation, said because private entities aren’t subject to the same transparency laws as police, this sort of arrangement could “[leave] the public in the dark, while at the same time expanding a sort of mass surveillance network.”

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ASUS has suddenly agreed “to overhaul its customer support and warranty systems,” writes the hardware review site Gamers Nexus — after a three-video series on its YouTube channel documented bad and “potentially illegal” handling of customer warranties for the channel’s 2.2 million viewers.

The Verge highlights ASUS’s biggest change:
If you’ve ever been denied a warranty repair or charged for a service that was unnecessary or should’ve been free, Asus wants to hear from you at a new email address. It claims those disputes will be processed by Asus’ own staff rather than outsourced customer support agents…. The company is also apologizing today for previous experiences you might have had with repairs. “We’re very sorry to anyone who has had a negative experience with our service team. We appreciate your feedback and giving us a chance to make amends.”

It started five weeks ago when Gamers Nexus requested service for a joystick problem, according to a May 10 video. First they’d received a response wrongly telling them their damage was out of warranty — which also meant Asus could add a $20 shipping charge for the requested repair. “Somehow that turned into ASUS saying the LCD needs to be replaced, even though the joystick is covered under their repair policies,” the investigators say in the video. [They also note this response didn’t even address their original joystick problem — “only that thing that they had decided to find” — and that ASUS later made an out-of-the-blue reference to “liquid damage.”] The repair would ultimately cost $191.47, with ASUS mentioning that otherwise “the unit will be sent back un-repaired and may be disassembled.” ASUS gave them four days to respond, with some legalese adding that an out-of-warranty repair fee is non-refundable, yet still “does not guarantee that repairs can be made.”

Even when ASUS later agreed to do a free “partial” repair (providing the requested in-warranty service), the video’s investigators still received another email warning of “pending service cancellation” and return of the unit unless they spoke to “Invoice Quotation Support” immediately. The video-makers stood firm, and the in-warranty repair was later performed free — but they still concluded that “It felt like ASUS tried to scam us.” ASUS’s response was documented in a second video, with ASUS claiming it had merely been sending a list of “available” repairs (and promising that in the future ASUS would stop automatically including costs for the unrequested repair of “cosmetic imperfections” — and that they’d also change their automatic emails.)
Gamers Nexus eventually created a fourth, hour-long video confronting various company officials at Computex — which finally led to them publishing a list of ASUS’s promised improvements on Friday. Some highlights:

ASUS promises it’s “created a Task Force team to retroactively go back through a long history of customer surveys that were negative to try and fix the issues.” (The third video from Gamers Nexus warned ASUS was already on the government’s radar over its handling of warranty issues.)
ASUS also announced their repairs centers were no longer allowed to claim “customer-induced damage” (which Gamers Nexus believes “will remove some of the financial incentive to fail devices” to speed up workloads).
ASUS is creating a new U.S. support center allowing customers to choose either a refurbished board or a longer repair.

Gamers Nexus says they already have devices at ASUS repair centers — under pseudonyms — and that they “plan to continue sampling them over the next 6-12 months so we can ensure these are permanent improvements.”

And there’s one final improvement, according to Gamers Nexus. “After over a year of refusing to acknowledge the microSD card reader failures on the ROG Ally [handheld gaming console], ASUS will be posting a formal statement next week about the defect.”

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According to The Verge, Best Buy conducted another round of layoffs and job restructurings to “right size” the business in response to declining sales post-pandemic. Further layoffs and changes are expected throughout the year. From the report: The layoffs appeared to have mostly targeted in-home sales roles called designers, who would go to customers’ homes to help identify products that would work in their space. It’s not clear how many were let go, but designers who weren’t laid off have been moved into a different, largely in-store role. Also, pay scales for a similar, existing in-store “consultant” position were revamped. Best Buy confirmed the layoffs in an email to The Verge but declined to share how many people were let go or how pay was changing. “Many of our team members were moved to new areas or roles where our customers need it most,” Best Buy spokesperson Ryan Furlong told The Verge. He said some employees in Best Buy’s “Design and Consult workforce” — the collection of roles with in-store workers (called consultants) and in-home field sales positions (called designers) — will be transitioned into a new “Premium Designer role.”

Best Buy has been drastically restructuring in recent months, responding to factors like falling sales after the pandemic spiked consumer electronics spending. Best Buy CEO Corie Barry told investors in February that they should expect layoffs this year, and two months ago, mass layoffs of Geek Squad employees were reported. Barry repeated similar things during the company’s first quarter earnings call in May, saying that many of Best Buy’s moves to “right size” its business “are being implemented throughout this year.”

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Online marketplace behemoth eBay said it plans to no longer accept American Express, citing what the company says are “unacceptably high fees.” CNBC: It’s a notable blow to American Express, whose customers are often the most attractive among merchants and spend the most money per month on their cards. But it’s not the first time merchants have voiced opposition to AmEx’s business practices by walking away, most notably the warehouse chain Costco nearly a decade ago.

[…] Overland said that eBay customers have become aware of new ways to pay for items, making payments more competitive than ever before, and AmEx was no longer a necessary partner for eBay. eBay has increasingly been offering customers buy now, pay later options on purchases through Apple Pay, PayPal and other companies like Klarna and Affirm as well.

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Cailey Gleeson reports via Forbes: A group backed by more than two dozen investors — including Citadel Securities and BlackRock — is planning to start its own stock exchange in Texas, it said Wednesday, in an attempt to compete with the New York Stock Exchange and Nasdaq. The Texas Stock Exchange (TXSE) — owned by TXSE Group Inc. and founded in 2023, per its LinkedIn — will be a “fully electronic national securities exchange” that seeks to expand access to markets for all investors and those seeking access to public capital, according to Wednesday’s press release.

The TXSE aims to have primary listings, dual listings and exchange-traded products, according to The Wall Street Journal, which first reported the news. The stock exchange has raised $120 million in capital and plans to register with the Securities and Exchange Commission later this year, according to the press release, while it will also have a physical headquarters in Dallas, and the company will employ about 100 people, The Dallas Morning News reported. It plans to start facilitating trades in 2025 and host its first listing the following year, multiple outlets reported. The Wall Street Journal notes that past attempts at regional stock exchanges have failed, such as the Chicago Stock Exchange and Philadelphia Stock Exchange — both of which combined with the NYSE and Nasdaq.

“The NYSE considered relocating its electronic trading systems to the Dallas-Fort Worth area in late 2020, amid a proposed financial transaction tax on stocks in New York,” adds Forbes. “But the move did not go through, nor the proposed tax,.”

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Now included in Amazon Prime is free delivery via Grubhub. According to The Verge, “Amazon is now embedding Grubhub into Amazon.com and the Amazon Shopping app, and Amazon Prime customers paying $139 per year for Amazon Prime will now pay $0 for food delivery fees on orders of $12 or more, among other benefits.” From the report: Amazon had previously offered Prime customers a free one-year subscription to GrubHub Plus, but that one auto-renewed at $129 per year. Now, it’s a permanent part of the Amazon Prime subscription. Amazon says the ordering experience is “identical” to ordering from Grubhub’s website or app and is accessible to all customers, even without Prime. Amazon and Grubhub say they’ll continue collaborating on other promotions, including food pairings and promotions like the limited Nuka burger for the Fallout series premiere. Prime members can also get $5 off their Grubhub meal of $25 or more made through Amazon with code PRIME5 (valid through June 2nd). What will likely not be included in Amazon’s Prime subscription is Alexa’s upcoming AI overhaul. “Amazon is upgrading its decade-old Alexa voice assistant with generative AI and plans to charge a monthly subscription fee to offset the cost of the technology,” CNBC reported earlier this month. Unfortunately, sources said it will not be included in the $139-per-year Prime offering.

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Brandon Vigliarolo reports via The Register: Not everything in the semiconductor industry is about shearing off every last nanometer, which is why the Biden administration is splashing out CHIPS Act funding to those pursuing less cutting edge processor production. Case in point, today’s announcement that Bloomington, Minnesota-based Polar Semiconductor could be getting up to $120 million in CHIPS funds to double production capacity over the next two years, along with a possible buyout to return the business to U.S. hands.

Polar, which manufactures semiconductors used primarily for the energy industry and electric vehicles, will use the funds to double its production capacity of sensor and power chips and upgrade its manufacturing kit, as well as adding 160 jobs to boot. Along with expanding production, the U.S. Department of Commerce said the funding would trigger additional private capital investment to “transform Polar from a majority foreign-owned in-house manufacturer to a majority U.S.-owned commercial foundry, expanding opportunities for U.S. chip designers to innovate and produce technologies domestically.” In other words – sure it’ll expand the output, but the real win is another majority U.S.-owned foundry for the White House to tout.

According to its website, Polar is currently owned by Korean conglomerate SK Group and serves as the primary fab and engineering center for Japanese firm Sanken Electric. Not exactly companies in countries with poor U.S. relations – but overseas owners, nonetheless. “This proposed investment in Polar will crowd in private capital, which will help make Polar a U.S.-based, independent foundry,” said U.S. Commerce secretary Gina Raimondo. “They will be able to expand their customer base and create a stable domestic supply of critical chips, made in America’s heartland.”

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Dell is making sure its employees follow the company’s updated return-to-office policy through a series of new tracking techniques. According to The Register, Dell will track employees’ badge swipes and VPN connections and include a color-coded attendance grading system that summarizes employee presence.

“In the latest Jeff Clarke return-to-grade-school initiative, HR will be keeping an attendance report card on employees, grading them at four levels based on how well they meet the goal of being in the office 39 days a quarter,” a source familiar with Dell told The Register, referring to the IT giant’s chief operating officer. “Employees who do not meet the attendance requirement will have their status escalated up the ladder to Jeff Clarke, who apparently believes that being a hall monitor trumps growing revenue.” From the report: Starting next Monday, May 13, the enterprise hardware slinger plans to make weekly site visit data from its badge tracking available to employees through the corporation’s human capital management software and to give them color-coded ratings that summarize their status. Those ratings are: Blue flag indicates “consistent onsite presence”; Green flag indicates “regular onsite presence”; Yellow flag indicates “some onsite presence”; Red flag indicates “limited onsite presence”.

A second Dell source explained managers aren’t on the same page about the consequences of the color tiers, with some bosses suggesting employees want to remain Blue at all times and others indicating there’s more leeway and they could put up with a few red flags. “It’s a shit show here,” we’re told. […] “Dell is tracking badge-ins and VPN connections to ensure employees are onsite when they claim they are (to deter ‘coffee badging’ or scanning your badge then going immediately home),” a third source told us. “This is likely in response to the official numbers about how many of our staff members chose to remain remote after the RTO mandate.” […]

We’re told that the goal of the worker tracking appears to be workforce attrition. “The problem is the market is soft right now for tech,” our second source, pointing to recent AWS job cuts. “Everyone is laying off.” This person anticipates further Dell layoffs over the summer, though no dates have been set. Our third source indicated that the onsite tracking policy seems unusually aggressive for Dell. “Even pre-pandemic, they never pushed or pressured folks to be in the office,” this person said. “A common phrase used to be ‘Work happens where you make it,’ with the office often being a ghost town multiple times a week, or after lunch, or pre-holidays.” Dell in February reported fiscal year 2024 revenue of $88.4 billion, down 14 percent from 2023, and profits of $3.2 billion.

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